How severe is CVE-2022-0473?

CVE-2022-0473 has a CVSS 3.x base score of 3.8, rated low severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2022-0473 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (40th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2022-0473?

CVE-2022-0473 affects Otrs. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2022-0473?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2022-0473 published?

CVE-2022-0473 was published on 2022-02-07 and last updated on 2026-06-17.

CVE-2022-0473

CVE-2022-0473 is a low-severity vulnerability in Otrs with a CVSS 3.x base score of 3.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Low (CVSS 3.x base score 3.8)
CVSS v2: 3.5
EPSS exploit prediction: 1% (40th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Otrs
Published: 2022-02-07
Last modified: 2026-06-17

Description

OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.

Frequently asked questions

What is CVE-2022-0473?: OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
How severe is CVE-2022-0473?: CVE-2022-0473 has a CVSS 3.x base score of 3.8, rated low severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2022-0473 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (40th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2022-0473?: CVE-2022-0473 affects Otrs. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2022-0473?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2022-0473 published?: CVE-2022-0473 was published on 2022-02-07 and last updated on 2026-06-17.

References

https://otrs.com/release-notes/otrs-security-advisory-2022-01/

Affected products (1)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

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