How severe is CVE-2022-3501?

CVE-2022-3501 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2022-3501 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (35th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2022-3501?

CVE-2022-3501 affects Otrs. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2022-3501?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2022-3501 published?

CVE-2022-3501 was published on 2022-10-17 and last updated on 2026-06-17.

CVE-2022-3501

CVE-2022-3501 is a low-severity vulnerability in Otrs with a CVSS 3.x base score of 3.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-862.

Key facts

Severity: Low (CVSS 3.x base score 3.5)
EPSS exploit prediction: 0% (35th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-862
Affected product: Otrs
Published: 2022-10-17
Last modified: 2026-06-17

Description

Article template contents with sensitive data could be accessed from agents without permissions.

Frequently asked questions

What is CVE-2022-3501?: Article template contents with sensitive data could be accessed from agents without permissions.
How severe is CVE-2022-3501?: CVE-2022-3501 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2022-3501 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (35th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2022-3501?: CVE-2022-3501 affects Otrs. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2022-3501?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2022-3501 published?: CVE-2022-3501 was published on 2022-10-17 and last updated on 2026-06-17.

References

https://otrs.com/release-notes/otrs-security-advisory-2022-14/

Affected products (1)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

More vulnerabilities in Otrs

CVE-2026-48188 — Critical (CVSS 9.1): An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an…
CVE-2013-4717 — High (CVSS 8.8): Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before…
CVE-2017-17476 — High (CVSS 8.8): Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support…
CVE-2017-16921 — High (CVSS 8.8): In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including…
CVE-2017-16664 — High (CVSS 8.8): Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before…
CVE-2017-15864 — High (CVSS 8.8): In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to…

All CVEs affecting Otrs →

Other CWE-862 (Missing Authorization) vulnerabilities

CVE-2026-0092 — Critical (CVSS 10.0): In Package Manager, there is a possible device lock controller bypass due to a missing permission check. This could…
CVE-2026-33712 — Critical (CVSS 10.0): Typebot is a chatbot builder tool. In versions 3.15.2 and prior, the preview chat endpoint (POST…
CVE-2026-2031 — Critical (CVSS 10.0): An Improper Access Control vulnerability in several internal API endpoints for Google Cloud Application Integration…
CVE-2026-34976 — Critical (CVSS 10.0): Dgraph is an open source distributed GraphQL database. Prior to 25.3.1, the restoreTenant admin mutation is missing…
CVE-2025-30416 — Critical (CVSS 10.0): Sensitive data disclosure and manipulation due to missing authorization. The following products are affected: Acronis…
CVE-2025-45854 — Critical (CVSS 10.0): /server/executeExec of JEHC-BPM 2.0.1 allows attackers to execute arbitrary code via execParams.

Browse all CWE-862 (Missing Authorization) vulnerabilities →