How severe is CVE-2022-4427?

CVE-2022-4427 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2022-4427 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (49th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2022-4427?

CVE-2022-4427 primarily affects Otrs. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2022-4427?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2022-4427 published?

CVE-2022-4427 was published on 2022-12-19 and last updated on 2026-06-17.

CVE-2022-4427

CVE-2022-4427 is a medium-severity vulnerability in Otrs with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
EPSS exploit prediction: 1% (49th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-89
Affected product: Otrs
Published: 2022-12-19
Last modified: 2026-06-17

Description

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Frequently asked questions

What is CVE-2022-4427?: Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
How severe is CVE-2022-4427?: CVE-2022-4427 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2022-4427 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (49th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2022-4427?: CVE-2022-4427 primarily affects Otrs. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2022-4427?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2022-4427 published?: CVE-2022-4427 was published on 2022-12-19 and last updated on 2026-06-17.

References

Affected products (4)

cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:7.0.40:-:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:8.0.28:-:*:*:*:*:*:*

More vulnerabilities in Otrs

CVE-2026-48188 — Critical (CVSS 9.1): An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an…
CVE-2013-4717 — High (CVSS 8.8): Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before…
CVE-2017-17476 — High (CVSS 8.8): Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support…
CVE-2017-16921 — High (CVSS 8.8): In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including…
CVE-2017-16664 — High (CVSS 8.8): Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before…
CVE-2017-15864 — High (CVSS 8.8): In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to…

All CVEs affecting Otrs →

Other CWE-89 (SQL Injection) vulnerabilities

CVE-2026-54350 — Critical (CVSS 10.0): Budibase is an open-source low-code platform. Prior to 3.39.12, an unauthenticated visitor of any published Budibase…
CVE-2026-8054 — Critical (CVSS 10.0): Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in the Publish Audit API endpoints…
CVE-2026-42287 — Critical (CVSS 10.0): Emlog is an open source website building system. Prior to version 2.6.11, direct SQL injection in article creation and…
CVE-2026-3325 — Critical (CVSS 10.0): SQL injection (SQLi) in MegaCMS v12.0.0, specifically in the “id_territorio” parameter of the…
CVE-2025-10878 — Critical (CVSS 10.0): A SQL injection vulnerability exists in the login functionality of Fikir Odalari AdminPando 1.0.1 before 2026-01-26.…
CVE-2025-57792 — Critical (CVSS 10.0): Explorance Blue versions prior to 8.14.9 contain a SQL injection vulnerability caused by insufficient validation of…

Browse all CWE-89 (SQL Injection) vulnerabilities →