How severe is CVE-2023-1250?

CVE-2023-1250 has a CVSS 3.x base score of 7.4, rated high severity. It is exploitable over local access with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is high, integrity high, and availability none.

Is CVE-2023-1250 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (21st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2023-1250?

CVE-2023-1250 primarily affects Otrs. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2023-1250?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2023-1250 published?

CVE-2023-1250 was published on 2023-03-20 and last updated on 2026-06-17.

CVE-2023-1250

CVE-2023-1250 is a high-severity vulnerability in Otrs with a CVSS 3.x base score of 7.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-94.

Key facts

Severity: High (CVSS 3.x base score 7.4)
EPSS exploit prediction: 0% (21st percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-94
Affected product: Otrs
Published: 2023-03-20
Last modified: 2026-06-17

Description

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Frequently asked questions

What is CVE-2023-1250?: Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
How severe is CVE-2023-1250?: CVE-2023-1250 has a CVSS 3.x base score of 7.4, rated high severity. It is exploitable over local access with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is high, integrity high, and availability none.
Is CVE-2023-1250 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (21st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2023-1250?: CVE-2023-1250 primarily affects Otrs. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2023-1250?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2023-1250 published?: CVE-2023-1250 was published on 2023-03-20 and last updated on 2026-06-17.

References

https://otrs.com/release-notes/otrs-security-advisory-2023-02/

Affected products (2)

cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

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