How severe is CVE-2024-27314?

CVE-2024-27314 has a CVSS 3.x base score of 2.4, rated low severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is none, integrity low, and availability none.

Is CVE-2024-27314 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (77th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2024-27314?

CVE-2024-27314 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 10 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2024-27314?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2024-27314 have an EU (EUVD) identifier?

Yes. CVE-2024-27314 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-24530.

When was CVE-2024-27314 published?

CVE-2024-27314 was published on 2024-05-27 and last updated on 2026-06-17.

CVE-2024-27314

CVE-2024-27314 is a low-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 2.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Low (CVSS 3.x base score 2.4)
EPSS exploit prediction: 2% (77th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-24530
Weakness: CWE-79
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2024-05-27
Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

Frequently asked questions

What is CVE-2024-27314?: Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.
How severe is CVE-2024-27314?: CVE-2024-27314 has a CVSS 3.x base score of 2.4, rated low severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2024-27314 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (77th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-27314?: CVE-2024-27314 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 10 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-27314?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2024-27314 have an EU (EUVD) identifier?: Yes. CVE-2024-27314 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-24530.
When was CVE-2024-27314 published?: CVE-2024-27314 was published on 2024-05-27 and last updated on 2026-06-17.

References

https://www.manageengine.com/products/service-desk/cve-2024-27314.html

Affected products (10)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14710:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14720:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.7:14700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.7:14710:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.7:14700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.7:14710:*:*:*:*:*:*

More vulnerabilities in Zohocorp Manageengine Servicedesk Plus

CVE-2022-47966 — Critical (CVSS 9.8): Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due…
CVE-2021-44526 — Critical (CVSS 9.8): Zoho ManageEngine ServiceDesk Plus before 12003 allows authentication bypass in certain admin configurations.
CVE-2021-44077 — Critical (CVSS 9.8): Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014…
CVE-2021-37415 — Critical (CVSS 9.8): Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs…
CVE-2019-8395 — Critical (CVSS 9.8): An Insecure Direct Object Reference (IDOR) vulnerability exists in Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0…
CVE-2020-35682 — High (CVSS 8.8): Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

All CVEs affecting Zohocorp Manageengine Servicedesk Plus →

Other CWE-79 (Cross-site Scripting (XSS)) vulnerabilities

CVE-2025-49410 — Critical (CVSS 10.0): Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Imran Emu TC…
CVE-2024-47875 — Critical (CVSS 10.0): DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. DOMpurify was vulnerable to…
CVE-2024-6886 — Critical (CVSS 10.0): Improper Neutralization of Input During Web Page Generation (XSS or 'Cross-site Scripting') vulnerability in Gitea…
CVE-2023-45144 — Critical (CVSS 10.0): com.xwiki.identity-oauth:identity-oauth-ui is a package to aid in building identity and service providers based on…
CVE-2023-45138 — Critical (CVSS 10.0): Change Request is an pplication allowing users to request changes on a wiki without publishing the changes directly.…
CVE-2022-4361 — Critical (CVSS 10.0): Keycloak, an open-source identity and access management solution, has a cross-site scripting (XSS) vulnerability in the…

Browse all CWE-79 (Cross-site Scripting (XSS)) vulnerabilities →