CVE-2024-34697

CVE-2024-34697 is a high-severity vulnerability in Freescout with a CVSS 3.x base score of 7.6. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Description

FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.

Frequently asked questions

What is CVE-2024-34697?
FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.
How severe is CVE-2024-34697?
CVE-2024-34697 has a CVSS 3.x base score of 7.6, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is high, integrity low, and availability low.
Is CVE-2024-34697 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (43rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-34697?
CVE-2024-34697 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2024-34697?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2024-34697 have an EU (EUVD) identifier?
Yes. CVE-2024-34697 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-34993.
When was CVE-2024-34697 published?
CVE-2024-34697 was published on 2024-05-14 and last updated on 2026-06-17.

References

Affected products (1)

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