How severe is CVE-2024-38869?

CVE-2024-38869 has a CVSS 3.x base score of 8.3, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability low.

Is CVE-2024-38869 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (64th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2024-38869?

CVE-2024-38869 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 6 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2024-38869?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2024-38869 have an EU (EUVD) identifier?

Yes. CVE-2024-38869 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-37653.

When was CVE-2024-38869 published?

CVE-2024-38869 was published on 2024-08-23 and last updated on 2026-06-17.

CVE-2024-38869

CVE-2024-38869 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 8.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: High (CVSS 3.x base score 8.3)
EPSS exploit prediction: 1% (64th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-37653
Weakness: CWE-79
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2024-08-23
Last modified: 2026-06-17

Description

Zohocorp ManageEngine Endpoint Central affected by Incorrect authorization vulnerability in remote office deploy configurations.This issue affects Endpoint Central: before 11.3.2416.04 and before 11.3.2400.25.

Frequently asked questions

What is CVE-2024-38869?: Zohocorp ManageEngine Endpoint Central affected by Incorrect authorization vulnerability in remote office deploy configurations.This issue affects Endpoint Central: before 11.3.2416.04 and before 11.3.2400.25.
How severe is CVE-2024-38869?: CVE-2024-38869 has a CVSS 3.x base score of 8.3, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability low.
Is CVE-2024-38869 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (64th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-38869?: CVE-2024-38869 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 6 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-38869?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2024-38869 have an EU (EUVD) identifier?: Yes. CVE-2024-38869 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-37653.
When was CVE-2024-38869 published?: CVE-2024-38869 was published on 2024-08-23 and last updated on 2026-06-17.

References

https://www.manageengine.com/products/desktop-central/security-updates-config-access.html

Affected products (6)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.8:14810:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.8:14800:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.8:14800:*:*:*:*:*:*

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