How severe is CVE-2025-48484?

CVE-2025-48484 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2025-48484 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (12th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-48484?

CVE-2025-48484 affects Freescout. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-48484?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-48484 have an EU (EUVD) identifier?

Yes. CVE-2025-48484 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16448.

When was CVE-2025-48484 published?

CVE-2025-48484 was published on 2025-05-30 and last updated on 2026-06-17.

CVE-2025-48484

CVE-2025-48484 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
CVSS v4: 4.6
EPSS exploit prediction: 0% (12th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-16448
Weakness: CWE-79
Affected product: Freescout
Published: 2025-05-30
Last modified: 2026-06-17

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data in the conversation POST data body. This issue has been patched in version 1.8.178.

Frequently asked questions

What is CVE-2025-48484?: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data in the conversation POST data body. This issue has been patched in version 1.8.178.
How severe is CVE-2025-48484?: CVE-2025-48484 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2025-48484 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (12th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48484?: CVE-2025-48484 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48484?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-48484 have an EU (EUVD) identifier?: Yes. CVE-2025-48484 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16448.
When was CVE-2025-48484 published?: CVE-2025-48484 was published on 2025-05-30 and last updated on 2026-06-17.

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w3j9-7fhq-m8x7

Affected products (1)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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