How severe is CVE-2025-48485?

CVE-2025-48485 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2025-48485 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (12th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-48485?

CVE-2025-48485 affects Freescout. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-48485?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-48485 have an EU (EUVD) identifier?

Yes. CVE-2025-48485 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-28233.

When was CVE-2025-48485 published?

CVE-2025-48485 was published on 2025-05-30 and last updated on 2026-06-17.

CVE-2025-48485

CVE-2025-48485 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
CVSS v4: 6.1
EPSS exploit prediction: 0% (12th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-28233
Weakness: CWE-79
Affected product: Freescout
Published: 2025-05-30
Last modified: 2026-06-17

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

Frequently asked questions

What is CVE-2025-48485?: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48485?: CVE-2025-48485 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2025-48485 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (12th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48485?: CVE-2025-48485 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48485?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-48485 have an EU (EUVD) identifier?: Yes. CVE-2025-48485 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-28233.
When was CVE-2025-48485 published?: CVE-2025-48485 was published on 2025-05-30 and last updated on 2026-06-17.

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-556q-w535-xxg8

Affected products (1)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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