CVE-2025-48486

CVE-2025-48486 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the cross-site scripiting (XSS) vulnerability is caused by the lack of input validation and sanitization in both \Session::flash and __, allowing user input to be executed without proper filtering. This issue has been patched in version 1.8.180.

Frequently asked questions

What is CVE-2025-48486?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the cross-site scripiting (XSS) vulnerability is caused by the lack of input validation and sanitization in both \Session::flash and __, allowing user input to be executed without proper filtering. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48486?
CVE-2025-48486 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2025-48486 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (12th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48486?
CVE-2025-48486 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48486?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-48486 have an EU (EUVD) identifier?
Yes. CVE-2025-48486 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16484.
When was CVE-2025-48486 published?
CVE-2025-48486 was published on 2025-05-30 and last updated on 2026-06-17.

References

Affected products (1)

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