How severe is CVE-2025-48487?

CVE-2025-48487 has a CVSS 3.x base score of 4.8, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2025-48487 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (13th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-48487?

CVE-2025-48487 affects Freescout. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-48487?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-48487 have an EU (EUVD) identifier?

Yes. CVE-2025-48487 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16485.

When was CVE-2025-48487 published?

CVE-2025-48487 was published on 2025-05-30 and last updated on 2026-06-17.

CVE-2025-48487

CVE-2025-48487 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 4.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 4.8)
CVSS v4: 6.0
EPSS exploit prediction: 0% (13th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-16485
Weakness: CWE-79
Affected product: Freescout
Published: 2025-05-30
Last modified: 2026-06-17

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.

Frequently asked questions

What is CVE-2025-48487?: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48487?: CVE-2025-48487 has a CVSS 3.x base score of 4.8, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2025-48487 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (13th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48487?: CVE-2025-48487 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48487?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-48487 have an EU (EUVD) identifier?: Yes. CVE-2025-48487 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16485.
When was CVE-2025-48487 published?: CVE-2025-48487 was published on 2025-05-30 and last updated on 2026-06-17.

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wg2q-m2fj-x6j4

Affected products (1)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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