CVE-2026-32752
CVE-2026-32752 is a none-severity vulnerability in Freescout with a CVSS 3.x base score of 0.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-284.
Key facts
- Severity: None (CVSS 3.x base score 0.0)
- EPSS exploit prediction: 0% (20th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2026-13219
- Weakness: CWE-284
- Affected product: Freescout
- Published:
- Last modified:
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Frequently asked questions
- What is CVE-2026-32752?
- FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
- How severe is CVE-2026-32752?
- CVE-2026-32752 has a CVSS 3.x base score of 0.0, rated none severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity none, and availability none.
- Is CVE-2026-32752 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (20th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2026-32752?
- CVE-2026-32752 affects Freescout. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2026-32752?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- Does CVE-2026-32752 have an EU (EUVD) identifier?
- Yes. CVE-2026-32752 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-13219.
- When was CVE-2026-32752 published?
- CVE-2026-32752 was published on 2026-03-19 and last updated on 2026-06-17.
References
- https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9
Affected products (1)
- cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
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