CVE-2026-32753
CVE-2026-32753 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-80.
Key facts
- Severity: Medium (CVSS 3.x base score 5.4)
- CVSS v4: 8.5
- EPSS exploit prediction: 0% (11th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2026-13334
- Weakness: CWE-80
- Affected product: Freescout
- Published:
- Last modified:
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, bypasses of the attachment view logic and SVG sanitizer make it possible to upload and render an SVG that runs malicious JavaScript. An extension of .png with content type of image/svg+xml is allowed, and a fallback mechanism on invalid XML leads to unsafe sanitization. The application restricts which uploaded files are rendered inline: only files considered "safe" are displayed in the browser; others are served with Content-Disposition: attachment. This decision is based on two checks: the file extension (e.g. .png is allowed, while .svg may not be) and the declared Content-Type (e.g. image/* is allowed). By using a filename with an allowed extension (e.g. xss.png) and a Content-Type of image/svg+xml, an attacker can satisfy both checks and cause the server to treat the upload as a safe image and render it inline, even though the body is SVG and can contain scripted behavior. Any authenticated user can set up a specific URL, and whenever another user or administrator visits it, XSS can perform any action on their behalf. This issue has been fixed in version 1.8.209.
Frequently asked questions
- What is CVE-2026-32753?
- FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, bypasses of the attachment view logic and SVG sanitizer make it possible to upload and render an SVG that runs malicious JavaScript. An extension of .png with content type of image/svg+xml is allowed, and a fallback mechanism on invalid XML leads to unsafe sanitization. The application restricts which uploaded files are rendered inline: only files considered "safe" are displayed in the browser; others are served with Content-Disposition: attachment. This decision is based on two checks: the file extension (e.g. .png is allowed, while .svg may not be) and the declared Content-Type (e.g. image/* is allowed). By using a filename with an allowed extension (e.g. xss.png) and a Content-Type of image/svg+xml, an attacker can satisfy both checks and cause the server to treat the upload as a safe image and render it inline, even though the body is SVG and can contain scripted behavior. Any authenticated user can set up a specific URL, and whenever another user or administrator visits it, XSS can perform any action on their behalf. This issue has been fixed in version 1.8.209.
- How severe is CVE-2026-32753?
- CVE-2026-32753 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
- Is CVE-2026-32753 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (11th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2026-32753?
- CVE-2026-32753 affects Freescout. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2026-32753?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- Does CVE-2026-32753 have an EU (EUVD) identifier?
- Yes. CVE-2026-32753 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-13334.
- When was CVE-2026-32753 published?
- CVE-2026-32753 was published on 2026-03-19 and last updated on 2026-06-17.
References
- https://github.com/freescout-help-desk/freescout/commit/cb8618845704aef8f5e4a494c7f605e7bd9fdaeb
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-cvr8-cw5c-5pfw
Affected products (1)
- cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
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