How severe is CVE-2026-48190?

CVE-2026-48190 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2026-48190 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (4th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2026-48190?

CVE-2026-48190 affects Otrs. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2026-48190?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2026-48190 have an EU (EUVD) identifier?

Yes. CVE-2026-48190 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-33550.

When was CVE-2026-48190 published?

CVE-2026-48190 was published on 2026-06-01 and last updated on 2026-06-17.

CVE-2026-48190

CVE-2026-48190 is a low-severity vulnerability in Otrs with a CVSS 3.x base score of 3.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-276.

Key facts

Severity: Low (CVSS 3.x base score 3.5)
EPSS exploit prediction: 0% (4th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2026-33550
Weakness: CWE-276
Affected product: Otrs
Published: 2026-06-01
Last modified: 2026-06-17

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Frequently asked questions

What is CVE-2026-48190?: An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
How severe is CVE-2026-48190?: CVE-2026-48190 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2026-48190 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (4th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2026-48190?: CVE-2026-48190 affects Otrs. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2026-48190?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2026-48190 have an EU (EUVD) identifier?: Yes. CVE-2026-48190 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-33550.
When was CVE-2026-48190 published?: CVE-2026-48190 was published on 2026-06-01 and last updated on 2026-06-17.

References

https://otrs.com/release-notes/otrs-security-advisory-2026-04/

Affected products (1)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

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