CVE-2026-48208
CVE-2026-48208 is a medium-severity vulnerability in Otrs with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-400.
Key facts
- Severity: Medium (CVSS 3.x base score 6.5)
- EPSS exploit prediction: 0% (25th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2026-33548
- Weakness: CWE-400
- Affected product: Otrs
- Published:
- Last modified:
Description
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Frequently asked questions
- What is CVE-2026-48208?
- An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
- How severe is CVE-2026-48208?
- CVE-2026-48208 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is none, integrity none, and availability high.
- Is CVE-2026-48208 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (25th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2026-48208?
- CVE-2026-48208 primarily affects Otrs. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
- How do I fix CVE-2026-48208?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- Does CVE-2026-48208 have an EU (EUVD) identifier?
- Yes. CVE-2026-48208 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-33548.
- When was CVE-2026-48208 published?
- CVE-2026-48208 was published on 2026-06-01 and last updated on 2026-06-17.
References
Affected products (2)
- cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
- cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
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