CVE-2011-1433

CVE-2011-1433 is a medium-severity vulnerability in Otrs with a CVSS 2.0 base score of 5.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-310.

Key facts

Description

The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.

Frequently asked questions

What is CVE-2011-1433?
The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.
How severe is CVE-2011-1433?
CVE-2011-1433 has a CVSS 2.0 base score of 5.0, rated medium severity.
Is CVE-2011-1433 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (71st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2011-1433?
CVE-2011-1433 primarily affects Otrs. In total, 110 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2011-1433?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2011-1433 published?
CVE-2011-1433 was published on 2011-03-18 and last updated on 2026-06-16.

References

Affected products (110)

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