How severe is CVE-2017-15362?

CVE-2017-15362 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2017-15362 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (65th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2017-15362?

CVE-2017-15362 affects Osticket. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2017-15362?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2017-15362 published?

CVE-2017-15362 was published on 2017-10-16 and last updated on 2026-06-17.

CVE-2017-15362

CVE-2017-15362 is a medium-severity vulnerability in Osticket with a CVSS 3.x base score of 6.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 6.1)
CVSS v2: 4.3
EPSS exploit prediction: 1% (65th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Osticket
Published: 2017-10-16
Last modified: 2026-06-17

Description

osTicket 1.10.1 allows arbitrary client-side JavaScript code execution on victims who click a crafted support/scp/tickets.php?status= link, aka XSS. Session ID and data theft may follow as well as the possibility of bypassing CSRF protections, injection of iframes to establish communication channels, etc. The vulnerability is present after login into the application. This affects a different tickets.php file than CVE-2015-1176.

Frequently asked questions

What is CVE-2017-15362?: osTicket 1.10.1 allows arbitrary client-side JavaScript code execution on victims who click a crafted support/scp/tickets.php?status= link, aka XSS. Session ID and data theft may follow as well as the possibility of bypassing CSRF protections, injection of iframes to establish communication channels, etc. The vulnerability is present after login into the application. This affects a different tickets.php file than CVE-2015-1176.
How severe is CVE-2017-15362?: CVE-2017-15362 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2017-15362 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (65th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-15362?: CVE-2017-15362 affects Osticket. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2017-15362?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2017-15362 published?: CVE-2017-15362 was published on 2017-10-16 and last updated on 2026-06-17.

References

https://becomepentester.blogspot.ae/2017/10/osTicket-XSS-CVE-2017-15362.html

Affected products (1)

cpe:2.3:a:osticket:osticket:1.10.1:*:*:*:*:*:*:*

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