How severe is CVE-2017-16924?

CVE-2017-16924 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2017-16924 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 9% (95th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2017-16924?

CVE-2017-16924 affects Zohocorp Manageengine Desktop Central. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2017-16924?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

When was CVE-2017-16924 published?

CVE-2017-16924 was published on 2018-02-19 and last updated on 2026-06-17.

CVE-2017-16924

CVE-2017-16924 is a critical-severity vulnerability in Zohocorp Manageengine Desktop Central with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-330.

Key facts

Severity: Critical (CVSS 3.x base score 9.8)
CVSS v2: 5.0
EPSS exploit prediction: 9% (95th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-330
Affected product: Zohocorp Manageengine Desktop Central
Published: 2018-02-19
Last modified: 2026-06-17

Description

Remote Information Disclosure and Escalation of Privileges in ManageEngine Desktop Central MSP 10.0.137 allows attackers to download unencrypted XML files containing all data for configuration policies via a predictable /client-data/<client_id>/collections/##/usermgmt.xml URL, as demonstrated by passwords and Wi-Fi keys. This is fixed in build 100157.

Frequently asked questions

What is CVE-2017-16924?: Remote Information Disclosure and Escalation of Privileges in ManageEngine Desktop Central MSP 10.0.137 allows attackers to download unencrypted XML files containing all data for configuration policies via a predictable /client-data/<client_id>/collections/##/usermgmt.xml URL, as demonstrated by passwords and Wi-Fi keys. This is fixed in build 100157.
How severe is CVE-2017-16924?: CVE-2017-16924 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2017-16924 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 9% (95th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-16924?: CVE-2017-16924 affects Zohocorp Manageengine Desktop Central. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2017-16924?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2017-16924 published?: CVE-2017-16924 was published on 2018-02-19 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_desktop_central:10.0.137:*:*:*:managed_service_providers:*:*:*

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