How severe is CVE-2019-14748?

CVE-2019-14748 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2019-14748 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (84th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-14748?

CVE-2019-14748 affects Osticket. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-14748?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2019-14748 published?

CVE-2019-14748 was published on 2019-08-07 and last updated on 2026-06-17.

CVE-2019-14748

CVE-2019-14748 is a medium-severity vulnerability in Osticket with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
CVSS v2: 3.5
EPSS exploit prediction: 3% (84th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Osticket
Published: 2019-08-07
Last modified: 2026-06-17

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Frequently asked questions

What is CVE-2019-14748?: An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
How severe is CVE-2019-14748?: CVE-2019-14748 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2019-14748 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (84th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-14748?: CVE-2019-14748 affects Osticket. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-14748?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2019-14748 published?: CVE-2019-14748 was published on 2019-08-07 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*

More vulnerabilities in Osticket

CVE-2020-24881 — Critical (CVSS 9.8): SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.
CVE-2017-15580 — Critical (CVSS 9.8): osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. However, it does not properly…
CVE-2017-14396 — Critical (CVSS 9.8): In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of…
CVE-2019-14749 — High (CVSS 8.8): An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the…
CVE-2018-7195 — High (CVSS 8.1): Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail…
CVE-2010-0605 — High (CVSS 7.5): SQL injection vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users, with…

All CVEs affecting Osticket →

Other CWE-79 (Cross-site Scripting (XSS)) vulnerabilities

CVE-2025-49410 — Critical (CVSS 10.0): Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Imran Emu TC…
CVE-2024-47875 — Critical (CVSS 10.0): DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. DOMpurify was vulnerable to…
CVE-2024-6886 — Critical (CVSS 10.0): Improper Neutralization of Input During Web Page Generation (XSS or 'Cross-site Scripting') vulnerability in Gitea…
CVE-2023-45144 — Critical (CVSS 10.0): com.xwiki.identity-oauth:identity-oauth-ui is a package to aid in building identity and service providers based on…
CVE-2023-45138 — Critical (CVSS 10.0): Change Request is an pplication allowing users to request changes on a wiki without publishing the changes directly.…
CVE-2022-4361 — Critical (CVSS 10.0): Keycloak, an open-source identity and access management solution, has a cross-site scripting (XSS) vulnerability in the…

Browse all CWE-79 (Cross-site Scripting (XSS)) vulnerabilities →