How severe is CVE-2025-10039?

CVE-2025-10039 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2025-10039 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (16th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-10039?

CVE-2025-10039 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-10039?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-10039 have an EU (EUVD) identifier?

Yes. CVE-2025-10039 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198487.

When was CVE-2025-10039 published?

CVE-2025-10039 was published on 2025-11-21 and last updated on 2026-06-17.

CVE-2025-10039

CVE-2025-10039 is a medium-severity vulnerability in Elula Wsdesk with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
EPSS exploit prediction: 0% (16th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-198487
Weakness: CWE-639
Affected product: Elula Wsdesk
Published: 2025-11-21
Last modified: 2026-06-17

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

Frequently asked questions

What is CVE-2025-10039?: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
How severe is CVE-2025-10039?: CVE-2025-10039 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2025-10039 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (16th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-10039?: CVE-2025-10039 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-10039?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-10039 have an EU (EUVD) identifier?: Yes. CVE-2025-10039 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198487.
When was CVE-2025-10039 published?: CVE-2025-10039 was published on 2025-11-21 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

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