How severe is CVE-2025-13534?

CVE-2025-13534 has a CVSS 3.x base score of 6.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability low.

Is CVE-2025-13534 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (15th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-13534?

CVE-2025-13534 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-13534?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-13534 have an EU (EUVD) identifier?

Yes. CVE-2025-13534 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-200210.

When was CVE-2025-13534 published?

CVE-2025-13534 was published on 2025-12-02 and last updated on 2026-06-17.

CVE-2025-13534

CVE-2025-13534 is a medium-severity vulnerability in Elula Wsdesk with a CVSS 3.x base score of 6.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.

Key facts

Severity: Medium (CVSS 3.x base score 6.3)
EPSS exploit prediction: 0% (15th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-200210
Weakness: CWE-269
Affected product: Elula Wsdesk
Published: 2025-12-02
Last modified: 2026-06-17

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Frequently asked questions

What is CVE-2025-13534?: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.
How severe is CVE-2025-13534?: CVE-2025-13534 has a CVSS 3.x base score of 6.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability low.
Is CVE-2025-13534 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (15th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-13534?: CVE-2025-13534 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-13534?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-13534 have an EU (EUVD) identifier?: Yes. CVE-2025-13534 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-200210.
When was CVE-2025-13534 published?: CVE-2025-13534 was published on 2025-12-02 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

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