How severe is CVE-2025-10054?

CVE-2025-10054 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.

Is CVE-2025-10054 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (16th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-10054?

CVE-2025-10054 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-10054?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-10054 have an EU (EUVD) identifier?

Yes. CVE-2025-10054 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198489.

When was CVE-2025-10054 published?

CVE-2025-10054 was published on 2025-11-21 and last updated on 2026-06-17.

CVE-2025-10054

CVE-2025-10054 is a medium-severity vulnerability in Elula Wsdesk with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-862.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
EPSS exploit prediction: 0% (16th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-198489
Weakness: CWE-862
Affected product: Elula Wsdesk
Published: 2025-11-21
Last modified: 2026-06-17

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Frequently asked questions

What is CVE-2025-10054?: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
How severe is CVE-2025-10054?: CVE-2025-10054 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2025-10054 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (16th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-10054?: CVE-2025-10054 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-10054?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-10054 have an EU (EUVD) identifier?: Yes. CVE-2025-10054 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198489.
When was CVE-2025-10054 published?: CVE-2025-10054 was published on 2025-11-21 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

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