CVE-2025-11456
CVE-2025-11456 is a critical-severity vulnerability in Elula Wsdesk with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-434.
Key facts
- Severity: Critical (CVSS 3.x base score 9.8)
- EPSS exploit prediction: 1% (46th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2025-198426
- Weakness: CWE-434
- Affected product: Elula Wsdesk
- Published:
- Last modified:
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.
Frequently asked questions
- What is CVE-2025-11456?
- The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.
- How severe is CVE-2025-11456?
- CVE-2025-11456 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
- Is CVE-2025-11456 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (46th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2025-11456?
- CVE-2025-11456 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2025-11456?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
- Does CVE-2025-11456 have an EU (EUVD) identifier?
- Yes. CVE-2025-11456 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198426.
- When was CVE-2025-11456 published?
- CVE-2025-11456 was published on 2025-11-21 and last updated on 2026-06-17.
References
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php?rev=3332203
- https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php
- https://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system/
- https://www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce?source=cve
Affected products (1)
- cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*
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