How severe is CVE-2025-48476?

CVE-2025-48476 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2025-48476 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (36th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-48476?

CVE-2025-48476 affects Freescout. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-48476?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2025-48476 have an EU (EUVD) identifier?

Yes. CVE-2025-48476 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-28232.

When was CVE-2025-48476 published?

CVE-2025-48476 was published on 2025-05-30 and last updated on 2026-06-17.

CVE-2025-48476

CVE-2025-48476 is a high-severity vulnerability in Freescout with a CVSS 3.x base score of 8.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-841.

Key facts

Severity: High (CVSS 3.x base score 8.8)
CVSS v4: 7.1
EPSS exploit prediction: 0% (36th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-28232
Weakness: CWE-841
Affected product: Freescout
Published: 2025-05-30
Last modified: 2026-06-17

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

Frequently asked questions

What is CVE-2025-48476?: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48476?: CVE-2025-48476 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2025-48476 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (36th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48476?: CVE-2025-48476 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48476?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2025-48476 have an EU (EUVD) identifier?: Yes. CVE-2025-48476 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-28232.
When was CVE-2025-48476 published?: CVE-2025-48476 was published on 2025-05-30 and last updated on 2026-06-17.

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7h5m-q39p-h849

Affected products (1)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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