How severe is CVE-2025-12085?

CVE-2025-12085 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.

Is CVE-2025-12085 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (6th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-12085?

CVE-2025-12085 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-12085?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-12085 have an EU (EUVD) identifier?

Yes. CVE-2025-12085 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198380.

When was CVE-2025-12085 published?

CVE-2025-12085 was published on 2025-11-21 and last updated on 2026-06-17.

CVE-2025-12085

CVE-2025-12085 is a medium-severity vulnerability in Elula Wsdesk with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-862.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
EPSS exploit prediction: 0% (6th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-198380
Weakness: CWE-862
Affected product: Elula Wsdesk
Published: 2025-11-21
Last modified: 2026-06-17

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

Frequently asked questions

What is CVE-2025-12085?: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.
How severe is CVE-2025-12085?: CVE-2025-12085 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2025-12085 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (6th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-12085?: CVE-2025-12085 affects Elula Wsdesk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-12085?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-12085 have an EU (EUVD) identifier?: Yes. CVE-2025-12085 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-198380.
When was CVE-2025-12085 published?: CVE-2025-12085 was published on 2025-11-21 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

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