CVE-2025-48478

CVE-2025-48478 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 4.9. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-841.

Key facts

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.

Frequently asked questions

What is CVE-2025-48478?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48478?
CVE-2025-48478 has a CVSS 3.x base score of 4.9, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2025-48478 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (31st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48478?
CVE-2025-48478 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48478?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-48478 have an EU (EUVD) identifier?
Yes. CVE-2025-48478 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16454.
When was CVE-2025-48478 published?
CVE-2025-48478 was published on 2025-05-30 and last updated on 2026-06-17.

References

Affected products (1)

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