How severe is CVE-2025-48482?

CVE-2025-48482 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2025-48482 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (21st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-48482?

CVE-2025-48482 affects Freescout. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-48482?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-48482 have an EU (EUVD) identifier?

Yes. CVE-2025-48482 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16450.

When was CVE-2025-48482 published?

CVE-2025-48482 was published on 2025-05-30 and last updated on 2026-06-17.

CVE-2025-48482

CVE-2025-48482 is a medium-severity vulnerability in Freescout with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-841.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
CVSS v4: 5.3
EPSS exploit prediction: 0% (21st percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-16450
Weakness: CWE-841
Affected product: Freescout
Published: 2025-05-30
Last modified: 2026-06-17

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

Frequently asked questions

What is CVE-2025-48482?: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
How severe is CVE-2025-48482?: CVE-2025-48482 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2025-48482 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (21st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-48482?: CVE-2025-48482 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-48482?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-48482 have an EU (EUVD) identifier?: Yes. CVE-2025-48482 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-16450.
When was CVE-2025-48482 published?: CVE-2025-48482 was published on 2025-05-30 and last updated on 2026-06-17.

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf

Affected products (1)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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